Ramada by Wyndham Dubai Barsha Heights

I really appreciated the hotel’s travel agent who mans the desk close to the main reception. Joy was literally our ‘travel fairy godfather’ during our stay in Ramada Dubai! Big shout out to him for helping us book certain attractions we thought were impossible to ascertain due to the festive season. With good deals too. A real & friendly gentleman of a gem indeed. I also liked the complimentary water bottles given to us in the room. The bed was comfy as well and the room in its entirety is spacious too.

The location of the hotel is in excellent position in in Barsha heights. With the options to choose on the booking of transfers to Jumeriah beach and Various Malls. From my arrival all the staff were very friendly, smiley and accommodating. The rooms were very spacious with excellent modern decor. The air conditioning was quick and temperature regulation was maintained well with the auto system that can be manual also. Room cleaning service was quick and courteous from Anish and Akash and always left the room like new, with good supplies of water and refreshments. The Front desk help for luggage from Prakesh was always willing to help make transporting any luggage easy on arrival and when leaving. Plus great help with anything required and sourcing daily taxi deals from Ligesh. This saved lots on all journeys. He also made sure you were comfortable while waiting for the taxi to arrive. He would look out for them and let me know when they had arrived. Extra effort that was really appreciated. All round a very good and helpful team that made the stay exceptional.

Here's a glowing review: "5/5 Stars! I recently had the pleasure of staying at this incredible hotel, and I must say, it exceeded my expectations in every way! The rooms were immaculate, the amenities were top-notch, and the location was perfect. But what truly made my stay exceptional was the outstanding customer service provided by Ms. Germea. From the moment I arrived, Ms. Germea went above and beyond to ensure my stay was nothing short of fantastic. Her warm smile, kindness, and attention to detail made me feel like royalty. She took the time to understand my needs, offered personalized recommendations, and even surprised me with a thoughtful gesture that left me feeling valued and appreciated. Ms. Germea is a true asset to this hotel, and her dedication to providing exceptional customer service is genuinely impressive. She embodies the highest standards of hospitality, and her passion for her work shines through in everything she does. If you're looking for a hotel that truly cares about its guests, look no further! This hotel, and Ms. Germea in particular, will make you feel like you're home away from home. I can't wait to return and experience it all again! Thank you, Ms. Germea, for an unforgettable stay!"

The staff were very friendly and very accommodating. The facilities were very good. The underground parking was very useful. The staff at the restaurant were fantastic and extremely helpful.

Location is quite good, 15-20 minutes to Dubai Internet Citi metro station. Hotel stuff are nice and polite. I would like to thank Prakash who helped me to arrange a transfer to Airport.